1. 目的
閉路電視 （CCTV） 系統的安裝旨在提高我們商店/倉庫的安全性，保護資產，並確保遵守公司政策。
2. 資料存取和管理
對閉路電視錄像的訪問受到嚴格控制。只有零售團隊的授權人員才能訪問這些錄像。 所有訪問閉路電視錄像的請求都必須通過票務系統提交。 每個請求都將被記錄下來，並遵循審批流程以確保問責制。 請求只能由區域經理（僅查看）、零售助理經理或經理或更高級別的管理人員（僅查看和素材存儲）提出 只有 Retail 主管 或更高級別的管理人員才能批准訪問請求。 IT 將通過 OneDrive 共用閉路電視錄像，並設置到期日期以確保在有限的時間內可以訪問視頻。共用的視頻連結將是唯讀的，以防止任何更改。此外，IT 部門將每月定期刪除共享視頻，以保持存儲效率和維護數據安全。 如果需要將素材匯出到第三方，IT 將處理匯出過程。素材將被壓縮並使用密碼加密。然後，加密檔將存儲在USB快閃記憶體驅動器上。為確保安全性，文件密碼將單獨發送給請求者。
3. 數據保留政策
錄製的素材將自錄製之日起最多保留 90 天。 90 天後，視頻片段將被自動刪除，除非正在進行的調查或合規需求需要。 建議查看素材的個人不要截取螢幕截圖或以任何形式錄製視頻。
4. 安全措施
所有網路視頻錄像機 （NVR） 和攝像機都使用密碼保護進行保護，以防止未經授權的訪問。 密碼必須可靠並定期更新以維護安全性。
5. 隱私注意事項
閉路電視的使用方式將尊重所有員工和客戶的隱私。 攝像機的位置將避開私人區域，並聚焦在商店/倉庫內的公共空間。
6. 合規性
本政策符合有關監控和隱私的適用法律和法規。 員工應遵守這些準則，任何違規行為都可能導致紀律處分。
7. 政策審查
該指南將每年進行審查，以確保其有效性並符合法律標準。
CCTV Usage Guidelines and Terms for Internal Use
1. Purpose
The installation of Closed-Circuit Television (CCTV) systems is intended to enhance the safety and security of our Store/Warehouse, protect assets, and ensure compliance with company policies.
2. Data Access and Management
Access to CCTV footage is strictly controlled. Only authorized personnel from the retail team may access the footage. All requests for access to CCTV footage must be submitted through the ticket system. Each request will be recorded, and an approval process will be followed to ensure accountability. Request can only be raised by Area Manager (View Only) , retail assistant manager or manager or higher-level management (View Only and footage storage) Only the Head of Retail or higher-level management can approve access requests. IT will share CCTV footage via OneDrive, with an expiry date set to ensure the video is accessible for a limited period. The shared video links will be read-only to prevent any alterations. Furthermore, IT will regularly delete shared videos monthly to maintain storage efficiency and uphold data security. If there is a need to export footage to a third party, IT will handle the export process. The footage will be zipped and encrypted with a password. The encrypted file will then be stored on a USB flash drive. The password for the file will be sent separately to the requester to ensure security.
3. Data Retention Policy
Recorded footage will be retained for a maximum of 90 days from the date of recording. After 90 days, footage will be automatically deleted unless required for ongoing investigations or compliance needs. Individuals reviewing footage are advised not to take screenshots or record the video in any form.
4. Security Measures
All Network Video Recorders (NVRs) and cameras are secured with password protection to prevent unauthorized access. Passwords must be robust and updated regularly to maintain security.
5. Privacy Considerations
CCTV will be used in a manner that respects the privacy of all employees and customers. Cameras will be positioned to avoid private areas and focus on public spaces within the Store/Warehouse.
6. Compliance
This policy is compliant with applicable laws and regulations regarding surveillance and privacy. Employees are expected to adhere to these guidelines, and any violations may result in disciplinary action.
7. Policy Review
This guideline will be reviewed annually to ensure its effectiveness and compliance with legal standards.